Expert Q & A Answers About pubic appearance

I’ve never had an orgasm, and I’m insecure about my appearance...what can I do?

I’m a 16-year-old girl, and I just started having sex with my boyfriend. I’ve never had an orgasm...and it’s starting to concern me. I thought this could be because I’m not confident with my genital area. I used to shave my pubic region, and now I get ingrown hairs. When I pluck them, they become scars...it’s not a great appearance. What can I do to clear up this problem and start enjoying sex?