Your privacy

We are committed to protecting the privacy and security of your protected health information.

WHAT IS PROTECTED HEALTH INFORMATION?

Protected health information (PHI) is any information about the status of your health condition, the delivery of care, or payment for services that can be directly linked to a specific person.

PHI is protected by strict federal and state privacy laws, including standards relating to the security of that information.

WHAT'S THE DIFFERENCE BETWEEN CONFIDENTIAL AND ANONYMOUS TESTING?

Confidential testing means that your name and other identifying information will be attached to your test results (date of birth, address, etc.). The results will become a medical record and may be shared with your health care providers (if there is a referral) and your insurance company (only if the patient uses insurance). Otherwise, the test results are protected by state and federal privacy laws.

Some public health clinics do offer completely anonymous HIV testing, but most health care providers and laboratories are usually required by law to report certain positive STD test results to public health agencies. These state reporting requirements help ensure appropriate follow up treatment and care.

IF I TEST POSITIVE FOR AN STD, WILL YOU NOTIFY STATE OR LOCAL PUBLIC HEALTH AGENCIES?

SexualHealth.com and the Analyte Physicians Group abide by all state and federal laws that require physicians, healthcare facilities and clinical diagnostic laboratories to report all laboratory-confirmed cases of HIV and certain STDs to health departments or other agencies. Information required varies by state but may include patient name, date of testing, age and other pertinent information. In the case of anonymous testing, positive results would be reported using the alias name provided.

WILL MY TEST RESULTS BE INCLUDED IN EMAIL COMMUNICATION?

Absolutely not. We will send you email alerts from APG Services (info@apgservicesinc.com). There will be no mention of your test results in the emails. The alerts simply provide a link for you to log in to your password-protected account where you can access test results and other private messages.

DO YOU SELL OR SHARE MY EMAIL INFORMATION?

No. We will not sell or share your email or other personal data. Please review our Privacy Policy.

HOW DO YOU MAINTAIN SITE SECURITY WHILE PROTECTING MY INFORMATION?

We apply industry-standard privacy protections. This includes 128-bit encryption and HL-7 interfaces for all health data transmission. HL-7 is the industry standard for providing a framework and standards for the exchange, integration, sharing and retrieval of electronic health information between systems.

DO YOU STORE MY CREDIT CARD INFORMATION?

No. Your credit card information is securely transmitted to the credit card processor and is not stored.

HOW CAN I PROTECT MY ACCOUNT?

Don't share your password or PIN. Make sure that your password is complex, at least six characters, one number and one capital letter. Always log off after completing your activities on the site.

CONTACT

If you have questions, comments, concerns or feedback regarding privacy or security, please call us toll-free at 1.855.SEX.HEALTH (739.4325) or email us. Please review our Privacy Policy for more details about how we keep your personal health information private.